About Us

TSI is Founded in the United Kingdom by Dr. Joanne Taylor, a psychologist and researcher with a PhD in risk management, and David Shannon, who established TSI in 2008 and expanded operations to Dubai in 2010. TSI continues to bring international expertise and visionary leadership to every project. Today, under the general management of Basem Azzam, who has over 25 years of experience in leadership, management, public health, food safety, and quality systems, TSI leads large-scale programs across the UAE, partnering with government and industry stakeholders to implement best practices across multiple sectors. With a dedicated team of experts, we deliver excellence in every project, qualification, and e-service worldwide.

Our Audience

Individual Professionals

Government Agencies & Municipalities

Academic Institutions & Universities

Why Choose TSI Quality Services

TSI Quality Services L.L.C S.O.C is an internationally accredited awarding body, accredited by EIAC and recognized by CPD-UK and KHDA. We specialize in public health, food safety, and occupational health and safety, providing internationally accredited qualifications that ensure quality, clarity, and professionalism. With extensive experience in collaboration with government and public health programs, TSI approves training centers and qualifies trainers, equipping them with exclusive materials and proven methodologies.

Awarding Bodies	Exclusive EIAC Accreditations	Strategic Government Collaboration	Global Recognition
TSI Quality Services	✅	✅	✅
Other Awarding Bodies

Our Qualifications

Our qualifications elevate knowledge and practices to the highest international standards. We have variety of qualifications that can be provided by our approved training centers.

Leadership

Food Safety

Health and Safety

Public Health

Agreements

1/13

TSI has contributed to management and leadership initiatives, implemented ISO standards, audited simplified

HACCP Menu-Safe systems, and conducted Culture Excellence assessments.

Our Core Values

Excellence

From the development of innovative qualification programs to the delivery of comprehensive government support programs.

Integrity

We uphold the highest standards of integrity and professionalism in all our interactions, fostering trust and transparency with our clients and partners.

Innovation

We emphasize collaboration to drive continuous improvement and advance industry standards.

Empowerment

We empower individuals and organizations to enhance their knowledge, skills, and capabilities in food safety and public health, enabling them to thrive in dynamic and challenging environments.

Our Accreditations

Accreditation by Emirates International Accreditation Centre (EIAC):

TSI became the first awarding body in the region to receive accreditation from (EIAC) for its:

- Advanced Food Safety Level 4

-Advanced Risk-Based Food Safety Level 5 qualifications.

TSI receiving their EIAC certification for Food Safety accreditation at the
16th Dubai International Food Safety Conference, Dubai World Trade Centre, 2022.

We are officially accredited by the KHDA for all our provided qualifications. This gives a local strength and recognition for your received certificates.

We are officially certified to be an apprved member of the CPD UK for:

Food Safety Level 3
Food Safety Level 4
HACCP Level 3
HACCP Level 4
International Level 2 Award in Legionella Risk and Control

This gives a global UK recognition to your certificates.

Meet the TSI Team

The TSI Team consists of professional, highly skilled, and collaborative members. They all have a strong commitment to Public Health and Food Safety.

Co-Founder

Joanne Taylor

Joanne is a qualified psychologist, educator and researcher, with a PhD in risk management and behaviour change. Over the past 20 years she has taken a multi-disciplinary, innovative approach to a diverse range of academic, government and industry programs across multiple countries.

Co-Founder

David Shannon

Dave co-founded TSI in 2009 in the UK and branched the business to Dubai in 2010. Dave has designed and managed state-wide public health and quality programs for local governments, and has worked with private sector clients in over 20 countries.

Managing Director

Basem Azzam

Basem has over 25 years of experiences Leadership, Management, Public health, Food Safety, and Quality and Risk Analysis. He manages large-scale government-linked programs across the UAE, leading diverse teams of government and industry stakeholder in implementing international best-practice standards in multiple sectors.